Reference

Terms That Govern Your Skjili Account

These terms set out what you agree to when you open and use a Skjili account. Access and eligibility depend on your local law and the regions where our services are available — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessSubject to eligible regions

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ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account security and the handling of your personal data sit inside these terms. We use SSL encryption across all account sessions and payment interactions — that covers every bKash, Nagad, and Rocket transaction you make through the platform. We do not store full payment credentials on our servers; wallet references are tokenised so the raw account numbers are never held in plain text. We keep your account data for as long as your account is active and for a period after closure as required by applicable law.

SSL Encryption

Every session and payment interaction runs over SSL. Your bKash, Nagad, and Rocket transactions are encrypted end to end from your device to our servers.

Wallet Tokenisation

Payment wallet references are tokenised at the point of entry. We never hold your raw bKash or Nagad account number in plain text on our systems.

Data Retention Policy

We hold your account data while your account is active and for the period required by applicable law after closure. You can request a summary through account help.

Terms Review Requests

If you believe a terms decision affecting your account was applied incorrectly, submit a written request via email support with your account reference and the relevant details.

What These Terms Actually Cover

Skjili Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with Skjili, you enter into a direct agreement with us. These terms cover how your account works, what you can do with it, and what happens if something goes wrong. We reserve the right to update these terms and will notify you through

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your registered account or the platform notice board when we do. Your continued use of the account after a change means you accept the updated terms. Deposits and withdrawals processed through bKash, Nagad, and Rocket are subject to the same account terms as any other transaction
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on the platform. The method does not change your obligations — keep your account details accurate, do not share access with anyone else, and make sure the wallet you link belongs to you. Mismatched wallet ownership is the most common reason a withdrawal gets held for
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verification. Access to the platform depends on your location and local regulations. We do not make legal assessments on your behalf — it is your responsibility to check whether using the platform is permitted under the laws of your region before you create an account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT CHANNELS

Reach Us About Your Account Terms

If you have a question about how these terms apply to your account — a payment hold, an eligibility query, or a request to review a decision — our support team handles it directly. You can reach us through the channels below, and we'll point you to the right process.

Common Questions About These Terms

These are the questions we see most often about how the terms apply to real account situations — payments, eligibility, data, and what to do if something does not look right.

These terms apply to anyone who opens a Skjili account. Access and eligibility depend on your local law and the regions where our services are available — you are responsible for checking this before registering.

Yes. Deposits and withdrawals via bKash, Nagad, and Rocket are covered by the same account terms as any other transaction. The wallet you use must be registered in your own name.

A hold usually means the wallet name does not match your registered account name, or additional identity checks are needed. Contact support with your account reference and the relevant transaction ID to resolve it.

We may update the terms and will notify you via your registered account or the platform notice board. Continuing to use your account after the update is posted counts as acceptance of the revised terms.

Submit a data access request through the account help section or by emailing support with your account reference. We will respond within the timeframe set out in our data retention policy.

Send a written review request to our email support channel with your account reference and a clear description of the decision you are disputing. We will review it and respond through the same channel.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoSkjili Glossary AccountRegister InfoCrash Turbo

Terms That Govern Your Skjili Account

How We Protect Your Account and Data

SSL Encryption

Wallet Tokenisation

Data Retention Policy

Terms Review Requests

Reach Us About Your Account Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can I use bKash, Nagad, or Rocket under these terms?

03 What happens if my withdrawal is held for verification?

04 Can Skjili change these terms without notice?

05 How do I request access to the data Skjili holds on me?

06 What if I disagree with a terms decision on my account?

Terms & Conditions

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