What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity and process payments through bKash, Nagad, or Rocket. That includes your name, contact details, wallet numbers tied to your payment method, and transaction records generated each time a deposit or
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withdrawal moves through your account. Device identifiers and IP addresses are logged to detect unusual login patterns — if your account is accessed from a location that doesn't match your usual device, our system flags it for review before any transaction proceeds. We also record in-session
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behaviour, such as which pages you visit and how long you stay, to improve how the platform loads on mobile. We do not sell this data to third parties. Retention periods follow the requirements of applicable law in your jurisdiction; where local regulation does not specify
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a period, we keep account records for as long as your account remains active and for a reasonable period after closure. Access to your data and the rights available to you depend on your local law and eligible regions — if you are unsure whether this
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service is available where you are, check the eligibility section in our terms before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.